Tag: wiki

Why activity streams should not be filtered

Activity streams have established their position at the core of the social intranet. Some even consider them as the replacement of email. However, this is a dangerous interpretation to make, because activity streams are by their nature ill-suited to replace email in all the purposes it is used for. They are a very good replacement when it comes to purposes email was never particularly good for, but a full analogy is not very solid.

In this post, I will look into what activity streams are good for, and why that means that they should not be filtered.

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Working with attachments and video in Confluence wiki

Atlassian’s Confluence is a nice wiki platform, but it can be confusing at times when working with attachments and video. Of course, as a wiki platform, the whole point is to have the content on wiki pages, but there are all sorts of circumstances when attachments are needed regardless.

In this post, I will detail some basic, and some advanced, lessons learned from using Confluence when it comes to attachments and video.

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The evolution of Wikipedia from a Lean perspective

The evolution of Wikipedia from a Lean perspectiveWikipedia is perhaps the most monumental achievement brought about by social collaboration tools. Its tale has been told many times, and it was actually used as one of the examples of the new paradigm in Andrew McAfee’s groundbreaking book Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges that was published in 2009. Comprehensive accounts of Wikipedia’s history are also available online on Wikipedia itself and in the form of Wikipedia co-founder Larry Sanger’s memoir on its early history on Slashdot.[ii]

A brief recapitulation of the story is necessary for our purposes, but the main goal is to inspect the story through a Lean lens in order to visualize what Lean might have to offer for social collaboration.

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Boost the productivity of internal meetings with social collaboration

Boost the productivity of internal meetings with social collaborationMeetings are an unending source of debate. Some feel they are essential, others consider them a huge waste of time. Most tend to agree that, at the very least, many meetings could be run in a more effective manner. This is where social collaboration platforms come into play.

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Simplifying ISO 9001 compliance with a wiki

Simplifying ISO 9001 compliance with a wikiMany companies need to comply with ISO 9001 requirements for quality management systems. This can be cumbersome at times, but technology has evolved to a state where it can also be quite easy: with a wiki!

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Building a social employee feedback system on Confluence wiki

Building a social employee feedback systemCorporations need feedback to evolve. Feedback from customers is vital, but so is feedback from employees: employees see what is happening under the hood regarding products, processes, and tools. Social collaboration tools provide unparalleled opportunities to create feedback systems where thoughts are shared and discussed and changes are implemented, sometimes at lightning speed. This is a story of one such system.

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On Enterprise 2.0, motivation, and incentives

On Enterprise 2.0, motivation, and incentivesMany types of rewards and incentives are popular when companies attempt to attract people to follow them or interact with them on social media. But what about incentives when collaborative tools are used internally? It is not at all obvious whether similar reward schemes are useful in an enterprise 2.0 environment.

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The final obstacle to wiki tech comm, localization

The final obstacle to wiki techcomm, localizationI recently finished reading Sarah Maddox’s splendid book on technical communication in a wiki environment, Confluence, Tech Comm, Chocolate. It answered most of my concerns on doing tech comm on a wiki, except for one: localization.

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Internal corporate wiki is an information sharing powerhouse

Internal corporate wiki is an information sharing powerhouseThere is more to social media than marketing. Indeed, companies are increasingly recognizing the value of social media as an internal tool.

In this post, I will examine one of the most important social media tools for companies, an internal wiki. Continue reading “Internal corporate wiki is an information sharing powerhouse”