When exploring what benefits becoming a social business can provide for the enterprise, it is important to make a serious comparison to a viable alternative. Attacking straw men is useless and can only hurt the adoption of social as an important part of the enterprise.
Meetings are an unending source of debate. Some feel they are essential, others consider them a huge waste of time. Most tend to agree that, at the very least, many meetings could be run in a more effective manner. This is where social collaboration platforms come into play.
In this post, I will argue that there are significant parallels between the ideals of Total Quality Management (TQM) and Enterprise 2.0, and that technology is finally ripe for an even more thorough application of many of Deming’s ideas.
Many companies need to comply with ISO 9001 requirements for quality management systems. This can be cumbersome at times, but technology has evolved to a state where it can also be quite easy: with a wiki!