Corporations need feedback to evolve. Feedback from customers is vital, but so is feedback from employees: employees see what is happening under the hood regarding products, processes, and tools. Social collaboration tools provide unparalleled opportunities to create feedback systems where thoughts are shared and discussed and changes are implemented, sometimes at lightning speed. This is a story of one such system.
Many types of rewards and incentives are popular when companies attempt to attract people to follow them or interact with them on social media. But what about incentives when collaborative tools are used internally? It is not at all obvious whether similar reward schemes are useful in an enterprise 2.0 environment.